How to Fix "Connected to Network But No Internet Access"
Easy Fixes Anyone Can Try
1. Restart Your Router and Computer
- Unplug your router/modem from power for 30 seconds, then plug it back in.
- Restart your computer after the router finishes rebooting.
Why? This refreshes the connection and often solves temporary glitches.
2.Check Other Devices
- Test if another phone, tablet, or laptop has internet on the same network.
- If other devices work: The problem is with your computer.
- If no devices work: The issue is with your router or internet provider.
3. Run the Windows Network Troubleshooter
- Click the Troubleshoot button in the error message (or go to Settings > Network & Internet > Status > Network troubleshooter).
- Let Windows automatically detect and fix problems.
- Why? It can reset network settings and fix common errors.
4. Reset Your Network Adapter
- Go to Settings > Network & Internet > Status.
- Scroll down and click Network reset.
- Confirm and restart your PC.
- Why? This clears incorrect network configurations.
5. Check Ethernet/Wi-Fi Cables
- For Ethernet (wired): Ensure the cable is firmly plugged into both your computer and router. Try a different cable if possible.
- For Wi-Fi (wireless): Move closer to the router to rule out weak signals.
6. Contact Your Internet Provider
- If none of the above works, call your ISP (e.g., Comcast, Spectrum) to ask if there’s an outage in your area.
What Causes This?
- Your router isn’t properly connecting to the internet.
- Your computer’s network settings are incorrect.
- The internet service itself might be down.
Prevention Tips
- ✔ Restart your router occasionally to keep it running smoothly.
- ✔ Avoid manually changing network settings unless you know what they do.
