How to Fix "Connected to Network But No Internet Access"

1. Restart Your Router and Computer

• Unplug your router/modem from power for 30 seconds, then plug it back in.
• Restart your computer after the router finishes rebooting.

2.Check Other Devices

• Test if another phone, tablet, or laptop has internet on the same network.
• If other devices work: The problem is with your computer.
• If no devices work: The issue is with your router or internet provider.

3. Run the Windows Network Troubleshooter

• Click the Troubleshoot button in the error message (or go to Settings > Network & Internet > Status > Network troubleshooter).
• Let Windows automatically detect and fix problems.
• Why? It can reset network settings and fix common errors.

4. Reset Your Network Adapter

• Go to Settings > Network & Internet > Status.
• Scroll down and click Network reset.
• Confirm and restart your PC.
• Why? This clears incorrect network configurations.

5. Check Ethernet/Wi-Fi Cables

• For Ethernet (wired): Ensure the cable is firmly plugged into both your computer and router. Try a different cable if possible.
• For Wi-Fi (wireless): Move closer to the router to rule out weak signals.

6. Contact Your Internet Provider

• If none of the above works, call your ISP (e.g., Comcast, Spectrum) to ask if there’s an outage in your area.

What Causes This?

• Your router isn’t properly connecting to the internet.
• Your computer’s network settings are incorrect.
• The internet service itself might be down.

Prevention Tips

• ✔ Restart your router occasionally to keep it running smoothly.
• ✔ Avoid manually changing network settings unless you know what they do.